Connecticut Library Association
Strategic Plan 2000 - 2003

CORE VALUES

  1. CLA Members believe that the Library, as an institution which collects, organizes and provides access to books and information, is essential to our democratic way of life, our economy, and our diverse culture.
  2. CLA Members are committed to open access to reading materials and informational resources for all people.
  3. CLA Members are committed to providing basic library services free of charge.
  4. CLA Members are committed to sharing resources.
  5. CLA Members are committed to providing excellent service by knowing the needs of their patrons and community.
  6. CLA Members are committed to knowing the best technologies and library resources available to satisfy the informational, inspirational, educational, and recreational needs of their communities.
  7. CLA Members are committed to maintaining strong communication, interpersonal, and leadership skills.
  8. CLA Members provide collegial support and are committed to helping each other improve their skills.

VISION

It is essential that the diverse communities in our state have excellent and equitable library service.This requires proper training of library staff, adequate funding for library resources, and universal commitment to the high standards of our stated values.To ensure this, the Connecticut Library Association will:

MISSION

The mission of the Connecticut Library Association is to unite members of the Connecticut library community under one banner. CLA will provide vision, leadership, education, and collegial support for its members in order to ensure the highest standards of professionalism. CLA will be an advocate for free access to information and exposure to ideas for all citizens of Connecticut.

MAJOR SERVICES


GOALS AND OBJECTIVES

Membership

CLA unites the “library community” which consists of librarians,library support staff, library trustees and library supporters, by recruiting and supporting members.

GOAL:

The library community will benefit from active membership in CLA.

OBJECTIVE: By 2003, CLA’s membership will increase by 10%.

WHO: Office and Membership
WHEN: Monitored every year in June

OBJECTIVE: The average CLA membership retention rate will be 85%.

WHO: Office and Membership
WHEN: Monitored every June
Action Ideas: Ask for suggestion, “how we can serve you better”, on membership forms.

OBJECTIVE:At least 90% of participants in CLA programs will evaluate their experience as valuable or very valuable on program evaluation forms.

WHO: Committee / Round Table presenting program and Office
WHEN: After every program sponsored by CLA, compiled by August and presented to Board by September each year.

GOAL:

The membership of CLA will reflect the diversity of the library community.

OBJECTIVE: By 2003, membership of school librarians will increase by at least 20%, membership of academic librarians will increase by at least 20%, and membership of special librarians will increase by at least 20%.

WHO:Membership
WHEN: Monitor progress every June.

OBJECTIVE: CLA will recruit at least one member to the Executive Board from a large library (serving a population over 100,000) and a small library (serving a population of under 10,000).

WHO: Nominations, or Sections, or President
WHEN: Monitored every June

OBJECTIVE: By 2003, CLA will increase the number of members who are people of color and/or from other under represented groups of people by 20%.

WHO: Membership
WHEN: Monitored every June.
Action Ideas: Work with Black Caucus and REFORMA liaisons, find out how New Haven Public is recruiting.

GOAL:

The library community will receive the collegial support needed to advance our core values.

OBJECTIVE: At least 30 people will attend outreach programs developed to involve isolated members of the library community.

WHO: Appropriate committee or section.
WHEN: 2000-2003
Action Ideas: Toll free telephone number.

OBJECTIVE: The number of participants in CLA’s mentoring program will double by 2003.

WHO: Mentoring Committee
WHEN: 2000, 2001, 2002, 2003

Action Ideas for collegial support goal: Assist in developing local chat groups and list-serves so that librarians particularly in small libraries can tele-network. Publish a directory of “library specialists” in various fields (e.g. genealogy, technology, etc.) including retired librarians. Compile a list members with similar situations, interests, or problems. Organize social gatherings for informal networking. Have lists of members by different categories including type, size of population working with, specialty.

Leadership

CLA provides vision and leadership in the library community.

GOAL:

The structure of CLA will enable it to provide and develop effective leadership.

OBJECTIVE: By 2002, members will step forward for leadership positions in CLA, including a full roster of nominees for the annual election.

WHO: Procedures, Nominations.
WHEN: Beginning for the 2000 election.
Action Ideas: Form a task force to propose an alternate organizational structure such as slate of nominees for office vs. election, or to better address the need for public comment from the library community. Look at dues structure to encourage support staff membership.

OBJECTIVE: 50% of students in MLS or LTA programs in Connecticut (our future leaders) will be members of CLA.

WHO: Recruitment , Membership
WHEN: Early Fall then monitored end of Spring

OBJECTIVE: By 2002, 5% of members not currently serving on the executive board will contribute ideas to guide the development of the next strategic plan for CLA.

WHO: Development
WHEN: 2001/02 year for input, 2002/03 to develop new plan.

GOAL: The library community will be able to articulate and feel confident about their roles in the changing social, technological and economic environment.

OBJECTIVE: By 2002, 80% of the members taking a satisfaction survey will indicate that their confidence level has improved or their stress level has decreased from the previous year.

WHO: All committees, round tables (programs to meet the goal)
WHO: Development (Evaluation) WHEN: Design survey for 2002 Annual conference
Action Ideas: Schedule at least one open meeting each year to discuss the current status of the following concerns: education/continuous education for library staff, public perception of libraries and library personnel, improved ways to meet the needs of information consumers, the relationship with local, regional, state, and national organizations that share values and goals similar to CLA, and the economic well being of library personnel.

OBJECTIVE: CLA members will be able to refer to statements developed by or reviewed by CLA to assist them in responding to current issues facing the library community.

WHO: Related Committees, Sections, State Library liaisons
WHEN: Each year
Action Ideas: Develop statements on resource sharing, customer service, etc.

Advocacy

CLA will promote the importance and advance the interests of all members of the library community.

GOAL:

The library community will be supported with funds and legislation that ensure open access to information and exposure to ideas for all citizens of Connecticut.

OBJECTIVE: The 2002/2003 biennial State Budget will include a 5% increase in funding for library services.

WHO: Legislative Committee, ACLU and Friend liaisons
WHEN: 2000, 2001, 2002, 2003 Legislative sessions

OBJECTIVE: By 2003, 95% of Connecticut’s libraries will meet or exceed the appropriate professionally approved set of standards.

WHO: Liaison representatives from State Library, CEMA, SLA
WHEN: 2000-2003

GOAL:

The library community will be visible and valued by those served.

OBJECTIVE: By 2003, at least 80% of Connecticut’s libraries will use some element of a statewide public relations plan developed by CLA.

WHO: Public Relations Committee
WHEN: 2000-2003
Action Ideas: Develop a plan that articulates the library’s place in advancing the educational, cultural, recreational and economic, life of the state. PR plan to include assistance to libraries in marketing their services and increasing funding at the local level—perhaps a package for lobbying at the local level. How to tap community skills. Involve trustees and friends. CLA build partnerships with business, school, government organizations so that these organizations will be aware of CLA and its values and mission. Coordinate an effort to have library directional signs for all public libraries in the state. Ad for every library in the yellow pages.

OBJECTIVE: By 2003, 95% of library salaries will meet and exceed the minimum salary recommendations of CLA by 2003. WHO: Personnel Committee, Public Relations Committee, ACLB and Friends liaisons
WHEN: 2000-2003

OBJECTIVE: At least one specific population (e.g. business) will be targeted for a campaign to raise awareness of the importance of libraries. WHO: Public Relations, Related sections or committees
WHEN: 2000-2003

Education

CLA sets educational standards and provides opportunities for continuous education to the library community.

GOAL:

The library community will improve current skills and learn new skills in order to provide highest quality of library service.

OBJECTIVE: 90% of all members will attend at least one workshop sponsored by CLA per year by 2003.

WHO: All committees, sections
WHEN: 2000-2003

OBJECTIVE: Attendance at CLA’s Annual meeting will increase by 5% each year. WHO: Conference committee, Office
WHEN: 2000-2003

OBJECTIVE: By 2001, at least 5% of CLA’s budget will be allocated for financial assistance to members for continuous education each year.

WHO: Treasurer, PEG, Executive Board
WHEN: 2000-2003

OBJECTIVE: 90% of Connecticut’s libraries will have a line item in their budgets for continuous education by 2003.

WHO: Personnel, ACLB and Friends liaisons
WHEN: 2000-2003
Action Ideas for continuous education: establish formal relationships to foster cooperation and collaboration with other professions which have expertise in certain aspects of the library profession. CLA annual scholarship. Invite institutions offering AS, BS, or MS degrees in library/information sciences to make formal presentations to the library community. Collaborate with institutions offering degrees. More workshops for support staff.

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